How a pharmaceutical laboratory reduced its administrative tasks by 80% thanks to WMS
Case study — Customs documentation, ADR & regulatory traceability
Logistics isn't just about the physical aspect. For many warehouses, documentation the real bottleneck
When these document flows are managed manually, re-entries accumulate, errors multiply, and teams waste considerable time on low value-added tasks.
This European pharmaceutical laboratory, operating bonded warehouses and exporting outside the EU, chose to entrust this task to WMS.
The challenge: a bonded warehouse, multiple regulatory flows
This laboratory centralizes its products in France before exporting them outside the European Union. Its location necessitates operating in a bonded warehouse, with all the constraints that this entails:
- Systematic association of documents with each advertisement: invoice, packing list, bill of lading
- Verification upon receipt of conformity between the advertised and the physical goods (number of boxes, batches, expected information)
- Goods held before being stored for customs clearance
- Retrieving the IMA number for each entry declaration
On the outbound side, the same level of rigor is required: each shipment requires an outbound declaration fed by all the information collected upon receipt — batches, customs numbers, original invoices.
The WMS solution: end-to-end traceability without re-entry
The WMS customs coupling module supports the entire documentary chain:
- Even before delivery : the documents (invoice, packing list, bill of lading) are attached to the advertisement — manually or via EDI
- Upon receipt : the WMS receives each product on the correct lines of the advertisement and confirms conformity.
- Before storage : a blocking process ensures that only goods cleared by customs are stored in the LADT zone
- Entry declaration : the products are automatically sent to the customs declaration solution to obtain the IMA number
- At the point of shipment : FIFO reservations allocate specific goods; the WMS generates the outbound declaration request with all customs numbers and batch numbers — without any re-entry.
It is the traceability provided by the WMS that makes it possible to centralize all the information and transfer it to customs solutions, from receipt to shipment.
Beyond customs: dangerous goods and transport documentation
The same logic applies to hazardous materials. The WMS automatically generates:
- Firefighters' states for storage
- Hazardous material declarations
- ADR documents accompanying transport (by land, air or sea)
As a result, warehouses focus on the physical and operational aspects, while the administrative side is handled by the system.
The WMS customs and hazardous materials modules are decisive supports in drastically reducing administrative tasks, freeing up teams to focus on high value-added logistics activities.
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