Optimizing outsourced logistics with a WMS

Outsourced logistics involves entrusting all or at least part of logistics operations to specialized providers. Thus, 3PL (Third-Party Logistics) providers manage various types of activities within a single site or across multiple sites and must address very specific challenges.

The challenges of outsourced logistics

Unlike other types of logistics, outsourced logistics has two clients to satisfy : the companies that have used its services and the end customer . With this dual responsibility, 3PL providers need impeccable management of their logistics flows. It's a complex world with numerous challenges to overcome in order to meet the demands of their market.

Flexibility and responsiveness to demand

Outsourced logistics is not immune to fluctuating demand; quite the opposite. Logistics providers must be able to manage seasonal variations , demand peaks, and the specific needs of each client. This is where 3PL logistics stands out, offering flexible and customized solutions , such as automating administrative tasks related to service tracking and invoicing.

Cost management and resource optimization

By entrusting their logistics to a 3PL provider, companies avoid massive investments in infrastructure (warehouses, vehicles) and specific technologies. The provider is therefore responsible for complete cost control . This includes efficient management of storage space, effective use of human resources, and minimizing delays and logistical errors.

Optimized logistics not only means reduced costs , but also improved overall supply chain performance

The key roles of WMS for 3PL providers

To effectively address the challenges of outsourced logistics, many 3PL providers rely on warehouse management systems (WMS). This solution maximizes logistics processes and provides real-time visibility into all operations.

Automation and precision of logistics operations

One of the main advantages of a WMS is the automation of numerous logistics tasks, such as receiving goods, inventory management , and order picking. Thanks to this tool, the 3PL provider achieves greater accuracy in order processing , reducing the risk of errors during picking, storage, or shipping, for example. Delivery times can thus be improved and high levels of satisfaction maintained for both client companies and end consumers.

Real-time visibility and traceability of goods

Another key strength of the WMS is its ability to provide real-time visibility into logistics flows. This visibility allows 3PL providers to track every product movement within the warehouse, from receiving to shipping, including order picking. This contributes to better inventory management and the anticipation of replenishment needs , preventing stockouts.

In addition to this visibility, there is also the traceability of goods. This guarantees total transparency for the company's customers, who have the ability to track all their data in real time, whether it concerns their goods or their administrative operations.

How to choose the right WMS for your outsourced logistics?

The market offers numerous solutions, but not all are suited to the specific needs of 3PL logistics. Here are the criteria to consider when choosing a WMS that will meet the requirements of outsourced logistics:

Adaptability and scalability : Outsourced logistics is characterized by the management of multiple clients and therefore multiple product references, compounded by activity peaks. Within this complexity, a good WMS must be flexible and scalable to adapt to the specific requirements of certain products, through the activation of modules, and/or to rapid business growth.
Integration with existing solutions : Many 3PL providers operate with management via an ERP and/or CRM system. In this case, it is highly advantageous to opt for a WMS that can existing solutions to avoid information silos.
Managing pull and push flows : The strength of a good WMS lies in its ability to operate in "assisted operation" (pull flows) or "autopilot" (push flows) mode, depending on the execution tasks. Indeed, with the right WMS software, a container can be received and stored in less than 3 hours!